A little more clarity.

We usually work with golf balls, tees, towels, ball markers, divot tools, gift sets, and simple retail packaging. If you have a product photo or a target style, send it over and we will check whether it is suitable for logo work or bulk supply.

MOQ depends on the product, customization method, and packing plan. Product cards show the first available MOQ.

Yes. Most orders come from golf events, country clubs, pro shops, company gift teams, and promotional product buyers. Tell us who the products are for and the event date if there is one, so we can suggest a realistic production plan.

Please send the product, quantity, logo file, delivery country, and any packing request. If you are not sure about the exact product yet, send the use case first, such as tournament gift, club shop, or corporate giveaway.

Yes. For example, you can order logo towels together with plain wholesale tees or markers. We will separate the custom items, ready-stock items, lead time, and shipping options in the quote.

Yes. Share the guest count, budget range, deadline, and whether the products are for player gifts, sponsor packs, or resale. We can suggest a few product combinations before you decide.

Yes, but the best method depends on the material. Golf balls and tees are usually printed, towels can be embroidered or printed, and metal markers or divot tools can use engraving, enamel, or printing.

Yes. Logo upload, text notes, artwork review, and manual approval are supported in the customization flow.

Vector files are best, such as AI, EPS, PDF, or SVG. A clear high-resolution PNG can also work for simple prints. If the file is too small, we will tell you before making a proof.

Yes. We prepare a digital proof showing logo position, size, and basic production notes. Bulk production should not start until the proof is confirmed.

We can work from Pantone, CMYK, or a clear brand reference. Exact color can still vary by material and print method, so important brand colors should be confirmed on the proof or sample.

Usually yes. Send all artwork and text together so we can check the printable area. Very small QR codes or thin text may need to be enlarged to scan or print cleanly.

We will flag it before production. You can send a better file, approve a simplified version, or ask us to quote basic artwork cleanup if the design allows it.

MOQ depends on the product, logo method, and packaging. Some simple items can start lower, while custom packaging or metal accessories usually need a higher quantity. Send the item and target quantity and we will confirm the real MOQ.

Yes. Unit price usually improves when quantity goes up because setup, packing, and production costs are spread across more pieces. We can quote two or three quantity levels if you are comparing budgets.

Yes. Many buyers combine balls, tees, towels, markers, and packaging in one shipment. We will check MOQ and lead time item by item, then combine shipping where possible.

Yes. We can discuss printed boxes, sleeves, belly bands, labels, insert cards, or simple polybag stickers. Packaging cost and MOQ depend on the material and print method.

It depends on product type, quantity, artwork approval, and packaging. Simple logo products may be faster, while gift sets or private label packaging need more time. We will separate production time and shipping time in the quote.

Yes. We can keep the confirmed artwork, product notes, and packing details so reorders are easier. If you change color, size, or packaging, we will prepare a new confirmation.

Yes. Samples are recommended when logo placement, material, or packaging is important. For some products, we may suggest a blank sample first and a logo sample after artwork is confirmed.

Yes. Sample requests are available for eligible products before bulk production.

In many cases, yes. Logo samples may need a setup fee and extra time. If your deadline is tight, we can also send photos or videos of similar logo work first.

A blank sample is usually faster if stock is available. A custom logo sample takes longer because artwork, proof, and production setup are involved. We will confirm the sample time before you pay.

Yes. We can send photos or short videos for checking logo position, color, and general finish before the sample leaves the factory.

Sometimes. It depends on the product and sample cost. If a sample fee can be credited back, we will write that clearly in the quote before you place the sample order.

Worldwide shipping is available with country access, payment, and logistics rules controlled by configuration.

Common options include bank transfer, PayPal, and card payment when available. The available method may depend on order amount, country, and whether the order is a sample, retail custom order, or wholesale order.

For most bulk custom orders, a deposit is needed before production starts, with the balance paid before shipment. The exact terms will be listed in the quote or invoice.

Yes, we can ship to many countries. Send the delivery country, postcode if available, and order quantity so we can check practical shipping options.

Shipping cost depends on carton size, weight, destination, and shipping method. Small urgent orders may go by express, while larger wholesale orders may be better by air or sea freight.

Import duties and local taxes are usually handled by the buyer unless a different shipping term is agreed in writing. If you have a preferred import method or forwarder, tell us before quoting shipping.

We will try to plan around your event date, but we need to know it early. Share the in-hand date, not just the event date, so there is time for customs, local delivery, and any unexpected delay.

Send clear photos as soon as you find the issue. We will compare them with the approved proof and order details, then discuss remake, replacement, discount, or another practical fix based on the cause.

Please keep the cartons and take photos of the outside box, inner packing, and damaged items. This helps us check whether the issue happened in production, packing, or shipping.

Tell us the received quantity and send packing photos if possible. We will check the packing record and shipment details, then arrange the next step if the shortage is confirmed.

Send photos taken in normal light and include the approved proof for comparison. Some small variation can happen across materials, but obvious production mistakes should be reviewed case by case.

Yes. We check the main order details before shipment, including product type, logo position, general finish, packing, and quantity. For large or strict orders, you can also discuss extra inspection requirements before production.

Yes. Share the previous order details or product name and we will check the saved artwork and specs. If any material, color, or packaging has changed, we will confirm before making the reorder.